For more general information, contact the facility’s main number (315) 253-2911

Inmates in our facility are currently allowed to receive letters; make collect calls, and receive visitation. THE FACILITY DOES NOT TAKE MESSAGES FOR INMATES.

Inmates are not allowed to receive calls. They may only make collect calls after the booking process. ALL TELEPHONE CALLS MAY BE RECORDED

Addressed to the inmate with their number (if known)

Example:    John Doe #000000, 7445 County House Rd. Auburn, NY, 13021

Inmates are allowed to purchase emails from commissary. You cannot initiate an email to an inmate, however you can respond to their emails. ALL EMAILS MAY BE READ.

There are two ways to visit an inmate, scheduling and walk-ins. Scheduling is the preferred method and those who schedule a visit are given preference.

Call 315-253-2911 on Mondays 8am to 4pm for a visit during the week and on Thursdays 8 am to 4pm for a visit on the weekend. Arrive 15 minutes prior to visit.

Arrive at the facility 30 minutes prior to a visitation; if room is available you will be permitted in.

  1. Arrive 15 minutes prior to a visit
  2. Present valid Identification upon arrival
  3. Wear proper attire No hoodies, halter tops, or short shorts, for further information contact the facility at 315-253-2911
  4. A brief hug and a closed mouth kiss at the beginning and end of the visit
  5. Passing of items is not permitted during a visit
  6. No profanity or loud conversation
  7. All directions given by Staff will be followed
  8. All visitors must be at least 18 yrs of age or be accompanied by a legal guardian.
  9. A visit may be cancelled without notice
  10. A visit may be terminated  at any time
  11. A visitor may have their visitation privileges revoked.

Bailing someone out can be done in person or online.

In person:

  • At the jail you will be asked for your photo identification, name, address, employer/occupation, phone number and form of payment.
  • Cash, Visa, MasterCard, American Express or Discover or a combination of cash and credit is accepted.
  • If paying by credit card you will be charged a non-refundable service fee thru GovPayNet who handles the credit card transition.
  • Only the card holder may use the credit/debit card, no lending of cards will be allowed.


  • Bailing someone out online go to:
  • You will need the inmate’s criminal history number, bail amount, date of birth, court or judge, and pay location code (6079). You can obtain this information by calling the facility at 315-253-2911.

Inmates are not permitted to have cash. You may send money to an inmate in the form of a money order made out to them and sent in the mail. There is a money kiosk in our lobby to deposit money into an inmate commissary account, for a small fee. You may deposit money in the inmate’s commissary account online at the information needed is the inmate’s number, and pay location code (6079). The inmate can provide you with their number.

Medical concerns can be addressed to the medical office at 315-253-3061

Mental Health concerns can be addressed to the mental health office at 315-253-1028

Medical & Mental Health Staff cannot discuss medical diagnosis or treatment plans. They can only listen to your concerns, they cannot give out information.

You may call 315-253-3002 to speak with a shift supervisor

You may call 315-253-1562 to speak with a PREA Coordinator

You may call 315-253-3002 to speak with a shift supervisor

Call 315-253-1602 to schedule an appointment between the hours of 6:00 AM AND 1:30 PM.

The Cayuga County Sheriff’s Office is proud to have the opportunity to provide the services of four Inmate Work Crews; three working throughout the week, one on weekends. Supervised by a staff of Custody Officers, crews of qualifying inmates perform various improvement and clean-up projects to the local municipalities and not-for-profit organizations within Cayuga County.  It was the intent of the Sheriff’s Office to provide this program to make our neighborhoods safer, better places to live and to help reduce the cost of operating government.  It additionally allows for participating inmates to pay something back to the community, showcase their talents and instill in them a feeling of self-worth that will hopefully remain with them upon their release and lead to their becoming productive, law-abiding citizens.”